DATA POLICY

Privacy policy

Who handles your information

CHOICEVIA is operated by Sanjeev Verma in India. Divya Drishti is the consultation brand used on this platform. Privacy questions and requests can be sent through our Grievance page.

Information we collect

Buyer information may include name, email, mobile, selected product, order amount, payment status and delivery activity. Affiliate information may include contact details, location, niche, social profiles, Partner ID, tracked clicks, verified sales, legal name, PAN, address, applicable GSTIN, payout details, PAN document and bank proof. Seller information may include legal or business name, PAN where requested, bank or UPI details, submitted products, ownership declarations and settlement records.

Consultation and birth details

For astrology consultations, we collect the selected date and time, name, mobile, email, date of birth, birth time and birth place. These details are used to prepare for and deliver the requested consultation, confirm the booking and provide support. They are not displayed publicly or shared with affiliates.

Authentication

Secure email sign-in is handled by the Site identity provider. CHOICEVIA receives only the basic profile information shown during verification, such as name and email. CHOICEVIA does not receive your email password or private conversations.

Payments

Cashfree processes customer payments. CHOICEVIA never asks for or stores card PINs, UPI PINs, OTPs or internet-banking passwords. We retain order status and transaction references needed for delivery, accounting, reconciliation, disputes and fraud prevention.

How information is used

We use information to authenticate accounts, process and deliver orders, reserve consultation slots, attribute affiliate activity, review seller products, calculate earnings, record payouts, prevent misuse, answer support requests and comply with legal or accounting duties.

Sharing and access

Private account, birth, KYC document and payout information is restricted to the relevant account holder and authorised CHOICEVIA administration. Necessary information may be processed by hosting, authentication, secure storage, verification, payment, email or professional service providers, or disclosed where law requires it. We do not sell personal information.

Retention

We keep information only while needed for the service, delivery, booking, settlement, disputes, fraud prevention, tax, accounting or legal compliance. Retention therefore depends on the record and applicable duty. Deletion may be limited for paid orders, tax records, unresolved disputes or fraud-prevention records.

Your choices and requests

You may request access, correction or deletion of eligible information, or raise a concern about its use. Send the request from the email connected to your account and include the relevant order, booking, affiliate or seller ID. We may verify identity before acting.

Security and updates

We use access controls and private storage for sensitive operational records. No online system is completely risk-free, so suspected misuse should be reported promptly. Material policy changes will appear here with a revised date.